TeleScriptRx
Telehealth & in‑clinic eScripts · dispensed near you
Know your prescription price before heading to the pharmacy.
Send my script →- Send
- Price
- Pay
- Dispense
- Deliver
Pricing
The counter price. Shown first.
PBS co-payment ceiling · from 1 Jul 2026
The co-payment is a ceiling
Plenty of common medicines are dispensed for less than the general co-payment. When that happens a general patient pays the lower price plus the allowable additional patient charge.
Brand premiums
Where a cheaper equivalent brand exists, choosing the more expensive one adds a brand premium on top of the co-payment. Asking for the equivalent brand removes it.
Special patient contributions
A small number of medicines carry an extra contribution set in the Schedule. It's rare, and it's disclosed on the price we show you.
Quantity and repeats
You pay a co-payment per dispensing, not per year. A 60-day prescription for an eligible medicine means one co-payment where two used to be needed.
Non-PBS medicines
If a medicine isn't listed on the PBS, no co-payment applies and the pharmacy sets the price. We show you that price the same way.
Delivery
The only line we control, priced for your address. In metro areas a courier brings it from a network pharmacy near you.
The Safety Net
Spend enough on PBS medicines in a calendar year and general patients then pay the concessional rate, and concession card holders pay nothing. Delivery charges don't count toward the threshold. Current thresholds: Services Australia.
What we charge on top
Nothing to get a price. No service or handling fee on the medicine line. Delivery is shown on the same screen as the total, and the total is locked when you order.
What we can't do
We can't discount a PBS co-payment, quote a price without your prescription, or post every medicine. We check that before payment and tell you your options.
Co-payments are set by the Australian Government and typically change on 1 January. We charge what the PBS rules say when you order.
Pharmacies & clinics
Request received
We reply within one business day
About
Real pharmacies. One website.
Who dispenses your order
A pharmacy in our network, not a warehouse. Every pharmacy we work with holds a current PBS approval for its premises and is registered with its state or territory pharmacy regulator. The pharmacy that dispensed your medicine is named, with its address, on the dispensing label in your parcel. Want to know before it ships? Phone or email us and we'll tell you.
Pharmacy approval
Every pharmacy in the network is registered with its state or territory pharmacy regulator and approved under the National Health Act to supply PBS medicines. We check that before a pharmacy joins, and we don't route orders to one that isn't.
AHPRA-registered pharmacists
Every prescription is reviewed by a pharmacist registered with the Pharmacy Board of Australia before anything is dispensed or packed.
Electronic prescriptions
We retrieve prescriptions through the national electronic prescription service, under the conformance requirements that apply to that connection.
Advertising rules
Prescription medicines can't be advertised to the public in Australia. That's why you won't find medicine names, prices for specific medicines, or patient testimonials anywhere on this site.
Your privacy
Health information is handled under the Privacy Act and the Australian Privacy Principles. We ask for your consent before retrieving a prescription, we pass your details only to the pharmacy dispensing your order, and we don't use your health information to market to you.
Complaints
Tell us first, whether it's about us or about the pharmacy that dispensed your order. If we can't resolve it, you can take a complaint to AHPRA or to your state's health complaints commissioner.
Kimia Pharmacy and us
TeleScriptRx is operated by Televita Pty Ltd (ABN 55 670 753 750). Kimia Pharmacy is a separate company, with its own business and its own responsibilities, and it is one of the pharmacies that dispenses orders in our network. We mention it because you may have first heard about us through a Kimia Pharmacy delivery. It changes nothing about what you pay: PBS co-payments are the same at every pharmacy in Australia.
Contact and address
Phone 08 6256 8005 (current hours on our support page; ask for a pharmacist and you'll get one). Email support@televita.com.au. Post: U109, Level 1/135 High St, Fremantle WA 6160.
Legal
TeleScriptRx is a registered business name of Televita Pty Ltd (ABN 55 670 753 750), a prescription dispensing and delivery service. Prescriptions are dispensed by PBS-approved pharmacies in the TeleScriptRx network, by pharmacists registered with AHPRA. The pharmacy that dispenses your order is named on the dispensing label supplied with your medicine. Always read the label and follow the directions for use. If symptoms persist, talk to your health professional.
FAQ
Questions people ask.
What is an eScript?
An electronic prescription. Instead of a paper slip, your doctor sends you a link or QR code by SMS or email, after a telehealth or in-clinic consult. It works exactly like a paper script.
Can I use my concession card?
Yes. If your concession or Health Care Card details are recorded on the prescription, the concessional price is applied automatically. DVA cards are recognised and priced at the concessional rate, and a Safety Net number on the script is picked up too.
How long does delivery take?
In metro areas a courier brings it from a network pharmacy near you: the same day when you order before the daily cutoff, the next business day after it. Outside a courier area it is sent by Australia Post.
What if my prescription cannot be posted?
Controlled medicines cannot legally go through the post. Medicines needing refrigeration are sent Express only and dispatched early in the week. We check before you pay and tell you what your options are.
Do I have to create an account?
You will be asked to set one up when you send your prescription, because we need your consent to retrieve it from the national prescription service and an address to deliver to.
What if I don't have a Medicare number?
You can still order, but PBS subsidy requires a Medicare number, so without one you are quoted the full price of the medicine rather than the co-payment. The amount is shown before you pay.
How much does a prescription cost in Australia in 2026?
For a PBS-listed medicine the most you pay is $25.00 as a general patient, or $7.70 with a concession card. Some medicines cost less than the co-payment, in which case you pay the lower price. Medicines that are not on the PBS are priced by the pharmacy.
How does the PBS Safety Net work?
Once your spending on PBS medicines in a calendar year reaches the Safety Net threshold, general patients pay the concessional rate for the rest of the year and concession card holders pay nothing for PBS medicines. The current thresholds are published by Services Australia. Delivery charges do not count toward the threshold.
Why is my prescription cheaper than the co-payment?
The co-payment is a maximum, not a fixed price. When a medicine's dispensed price is below the general co-payment, a general patient pays that lower price plus any allowable additional patient charge instead. Current amounts are published by the PBS.
Does an online pharmacy cost more than the counter?
The PBS co-payment is set by the Australian Government and does not change between pharmacies. What differs is delivery, which is priced for your address rather than charged as one flat fee.
How much is delivery?
It depends on your address. In metro areas a courier brings it from a network pharmacy near you; outside a courier area it is sent by Australia Post. The amount is shown on the same screen as the total, before anything is charged.
Can the price change after I order?
No. The total is frozen when the order is placed and that is the amount charged, even if the order is moved to a different pharmacy in the network.